Privacy Policy
RIDE VISION
PRIVACY POLICY
Last Updated: January 6, 2020
In order to ensure transparency and give you more control over your personal information, this privacy policy (“Privacy Policy”) governs how we, Ride Vision Ltd. (together, “Ride Vision” “we”, “our” or “us”) use, collect and store personal data we collect or receive from or about you (“you”) such as in the following use cases:
- When you browse or visit our website, https://ride.vision (“Website”);
- When you make use of, or interact with, our Website
- When you subscribe to our distribution list(s) or newsletter(s)
- When you contact us (e.g. customer support, need help, submit a request)
- When you list a marketing lead on our Website
- When you apply to become a distributor or partner of Ride Vision
- When we process your job application
- When you make use of, or interact with, our App mobile software application, and any other mobile software application, that we license (each individually, and collectively, the “App”).
- When you create an account, log in and make use of the App
- When you subscribe to our premium services
- When you make use of our rider assistance device
- When you provide us with your personal information for marketing purposes or to establish a business relationship (other than through our Website)
- When we acquire your personal data from third-party sources (such as lead-generation companies)
- When we use the personal data of our service providers, resellers, distributors, agents and/or finders (e.g. contact details)
When you interact with us on our social media profiles (e.g., Facebook, Instagram, Twitter, LinkedIn) We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest of user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices and your rights in relation to personal data. “Personal data” or “personal information” means any information that can be used, alone or together with other data, to uniquely identify any living human being.
Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory right, including your rights to a remedy or means of enforcement.
Table of contents:
- What information we collect, why we collect it, and how it is used
- How we protect and retain your personal data
- How we share your personal data
- Additional information regarding transfers of personal data
- Your privacy rights
- Use by children
- Interaction with third party products
- Log files
- Analytic tools
- Specific provisions applicable under California privacy law
- How to contact us
This Privacy Policy can be updated from time to time and, therefore, we ask you to check back periodically for the latest version of this Privacy Policy. If we implement significant changes to the use of your personal data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.
| Specific personal data we collect | Why is the personal data collected and for what purposes? | Legal basis (GDPR only, if applicable) | Third parties with whom we share your personal data | Consequences of not providing the personal data |
| When you browse or visit our Website | ||||
Cookies, analytic tools and log files
For more information, please read our Cookies Policy | · Enable the Website to function properly · To analyze and improve the Website · To perform debugging and to resolve technical problems · To improve user experience | Consent Legitimate interest (e.g., to improve your user experience) | 3d parties such as: Google – Use of Google Analytics Microsoft – Use of Microsoft Clarity LinkedIn – Use of LinkedIn pixel Facebook – Use of Facebook pixel | Cannot enable the Website to function properly Cannot analyze and improve the Website Cannot perform debugging purposes and to resolve technical problems Cannot improve user experience |
| When you make use of, or interact with, our Website | ||||
| When you subscribe to our distribution list(s) or newsletter(s) | ||||
· Full name · Email address · Company name · Industry · Country | · To add you to our mailing list and keep you updated of new services, features and functionalities as well as updates about Ride Vision · To send you marketing communications | Consent Legitimate interest (e.g., marketing, establishing business relationships)
| 3rd party platforms such as: Mailchimp – Marketing, newsletters Zapier – Automation Service- Elementor – Sign up form builder SiteGround – Hosting services WordPress – Website builder | Cannot add you to our mailing list and keep you updated of new services, features and functionalities as well as updates about Ride Vision Cannot send you marketing communications
|
| When you contact us (e.g. customer support, need help, submit a request) | ||||
· Full name · Email address · Country · The content of your request of query · Any other information you choose to provide to us | · To process and answer questions · To provide support (e.g., to solve problems, bugs or issues) and handle your complaints and/or feedback · To customize your experience | Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. Legitimate interest (e.g., respond to a query sent by you)
| 3rd party platforms such as: Mailchimp – Marketing, newsletters Zapier – Automation Service- Elementor – Sign up form builder SiteGround – Hosting services WordPress – Website builder | Cannot process and answer questions Cannot provide support (e.g., to solve problems, bugs or issues) and handle your complaints and/or feedback Cannot customize your experience |
| When you list a marketing lead on our Website | ||||
· Full name · Email address · Country · Industry · The content of your message · Any other information you choose to provide to us
| · To add you or the entity you represent to our marketing lead lists, at our consideration · To add you to our mailing list and keep you updated of new services, features and functionalities as well as updates about Ride Vision · To send you marketing communications | Consent Legitimate interest (e.g., marketing, establishing business relationships)
| 3rd party platforms such as: Mailchimp – Marketing, newsletters Zapier – Automation Service- Elementor – Sign up form builder SiteGround – Hosting services WordPress – Website builder Our local distributors in relevant countries | Cannot add you or the entity you represent to our marketing lead lists, at our consideration Cannot add you to our mailing list and keep you updated of new services, features and functionalities as well as updates about Ride Vision Cannot send you marketing communications
|
| When you apply to become a distributor or partner of Ride Vision | ||||
· Full name · Email address · Country · Industry · Job title (optional) · Company name (optional) · Website (optional) · The content of your message · Any other information you choose to provide to us | · To process your application to become a partner/distributor of Ride Vision · To assess potential partners/distributors · To contact you regarding your application
| Legitimate interest (e.g., marketing, establishing business relationships)
| 3rd party platforms such as: Mailchimp – Marketing, newsletters Zapier – Automation Service- Elementor – Sign up form builder SiteGround – Hosting services WordPress – Website builder
| Cannot process your application to become a partner/distributor of Ride Vision Cannot assess potential partners/distributors Cannot contact you regarding your application |
· Full name · Email address | · To send you marketing communication | Consent | Cannot send you marketing communications | |
| When we process your job application | ||||
· Full name · E-mail address · Phone number · CV and cover letter · Any other information that you decide to provide/supply us with | · To process your job application · To assess the candidate | Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract Legitimate interest (e.g. to assess a candidate) | 3rd party platforms such as for the following purposes: Google Workspace – Communication and management | Cannot process your job application Cannot assess the candidate |
| When you make use of, or interact with, our App | ||||
| When you download the Apps, create an account, log in and make use of our App | ||||
· Geolocation · Full name · Email address · Phone number · User name (if you create an account through Facebook, Google or Apple) · Mobile phone model · Information about your ride (e.g., distance or AVG speed) | · To allow you to create an account · To allow you to log-in · To allow you to access the services provided through the App · To send you security alerts in connection with your ride · To provide you with relevant statistics about your ride · To provide you support Note: Please note that you can see in the App your videos recorded with the Ride Vision camera/services (once you allow the connection between the camera and your App), however, these videos/recordings are stored locally and we do not have access to them. | Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract Legitimate interest (e.g., to allow you to create an account) | 3rd party platforms such as for the following purposes: Google Firebase – App development | Cannot create an account Cannot log-in Cannot allow you to access the services provided through the App Cannot send you security alerts in connection with your ride Cannot provide you with relevant statistics about your ride Cannot provide you support |
· Full name · Email address | · To send you marketing communications (e.g., updates about the App and Ride Vision) | Mailchimp – Marketing, newsletters | Cannot send marketing communications | |
| When you subscribe to our premium services | ||||
· Full name · Email address · Your phone number and the phone number of your emergency contact · Payment information | · To allow you to use services available only for premium users (e.g., emergency call option) | Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract Legitimate interest (e.g., to allow you to make use of services only available for premium users) | 3rd party platforms such as for the following purposes: Google Firebase – App development Bluesnap – Payment service provider | Cannot use the services available to premium users |
| When you make use of our rider assistance device | ||||
Videos/recordings of your ride- is accessible only by the user of Ride Vision, through the App Important note: Recordings and videos captured through Ride Vision’s technology are stored in each user’s unit/device. Please note that we do not have access to such recordings/videos unless you decide to voluntarily provide them to us (e.g., for support purposes). | N/A | N/A (since we do not have access to any data in this use case) | N/A Ride Vision does not have access to your information, therefore, we do not share your videos/recording with any other third-party (including, without limitation, insurance companies, emergency services or police) | N/A |
| When you provide us with your personal information for marketing purposes or to establish a business relationship (other than through our Website) | ||||
· Full name · Email address · Company name · Industry · Country
| · To add you to our mailing list and keep you updated of new services, features and functionalities as well as updates about Ride Vision · To send you marketing communications · To establish a business relationship with you or the entity you represent | Consent Legitimate interest (e.g., marketing, establishing business relationships)
| 3rd party platforms such as: Mailchimp – Marketing, newsletters Zapier – Automation Service- Elementor – Sign up form builder SiteGround – Hosting services WordPress – Website builder | Cannot add you to our mailing list and keep you updated of new services, features and functionalities as well as updates about Ride Vision Cannot send you marketing communications Cannot establish a business relationship with you or the entity you represent |
| When we acquire your personal data from third-party sources (such as lead-generation companies) | ||||
| · Contact details | · To establish a business relationship with you or the entity you represent | Depending on the context, legitimate interest, pre-contractual discussions or consent
| 3rd party platforms such as: Mailchimp – Marketing, newsletters Zapier – Automation Service- Elementor – Sign up form builder SiteGround – Hosting services WordPress – Website builder | Cannot establish a business relationship with you or the entity you represent |
| When we use the personal data of our service providers, partners/resellers, distributors, agents and/or finders (e.g. contact details) | ||||
· Full name · Email address · Country
| · To provide our products and services · To perform the applicable agreement · To communicate with you | Processing is necessary for the performance of a contract to which our customer is a party.
Compliance with a legal obligation (e.g. tax laws, bookkeeping laws, etc.).
Legitimate interest (e.g. send you contract-related communications). | 3rd party platforms such as: Mailchimp – Marketing, newsletters | Cannot provide our products and services Cannot perform the applicable agreement Cannot communicate with you |
| When you interact with us on our social media profiles (e.g., Facebook, Twitter, LinkedIn) | ||||
· Full name · Email address · Phone number · Company name · Job title · Social media profiles · Any other information you choose to share with us | · To reply and/or respond to your request or question · To establish a business connection | Depending on the context, legitimate interest or pre-contractual discussions | 3rd party platforms such as for the following purposes:
The relevant social media channel (e.g., Facebook or LinkedIn) | Cannot reply and/or respond to your request or question Cannot establish a business connection |
Finally, please note that some of the abovementioned personal data will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. Personal Data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize or de-identify your personal data and further use it for internal and external purposes, including, without limitation, to improve the services and for research purposes. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).
- Security. We have implemented appropriate technical, organizational and security measures designed to protect your personal data. However, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.
- Retention of your personal data. Your Personal Data will be stored until we: (i) no longer need the information and proactively delete it; or (ii) you send a valid deletion request. If you decide to send us your recordings/videos (e.g., for support purposes), we will delete them immediately after having solved the issue(s) of the user. In some circumstances we may store your personal data for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your personal data or dealings. We have an internal data retention policy to ensure that we do not retain your personal data perpetually. Regarding retention of cookies, you can read more in our cookie policy https://ride.vision/cookies
In addition to the recipients described above, we may share your personal data as follows:
- With our business partners with whom we jointly offer products or services. We may also share Personal Data with our affiliated companies.
- To the extent necessary, with regulators, courts or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order;
- If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your personal data to such third party (whether actual or potential) in connection with the foregoing events;
- In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your personal data in connection with the foregoing events, including, in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company; and/or
- Where you have provided your consent to us sharing or transferring your personal data (e.g., where you provide us with marketing consents or opt-in to optional additional services or functionality).
- Storage: Siteground –Servers located in the US.
- Access from Israel: Access from Israel is covered by the European Commission’s Adequacy Decision regarding Israel. You can read more here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en.
- External transfers: Where we transfer your personal data outside of EU/EEA (for example to third parties who provide us with services), we will obtain contractual commitments from them to protect your personal data.
- Rights: The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals (some of which only apply to individuals protected by the GDPR):
- You have a right to access personal data held about you. Your right of access may normally be exercised free of charge, however we reserve the right to charge an appropriate administrative fee where permitted by applicable law;
- You have the right to request that we rectify any personal data we hold that is inaccurate or misleading;
- You have the right to request the erasure/deletion of your personal data (e.g. from our records). Please note that there may be circumstances in which we are required to retain your personal data, for example for the establishment, exercise or defense of legal claims;
- You have the right to object, to or to request restriction, of the processing;
- You have the right to data portability. This means that you may have the right to receive your personal data in a structured, commonly used and machine-readable format, and that you have the right to transmit that data to another controller;
- You have the right to object to profiling;
- You have the right to withdraw your consent at any time. Please note that there may be circumstances in which we are entitled to continue processing your data, in particular if the processing is required to meet our legal and regulatory obligations. Also, please note that the withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal;
- You also have a right to request certain details of the basis on which your personal data is transferred outside the European Economic Area, but data transfer agreements and/or other details may need to be partially redacted for reasons of commercial confidentiality;
- You have a right to lodge a complaint with your local data protection supervisory authority (i.e., your place of habitual residence, place or work or place of alleged infringement) at any time or before the relevant institutions in your place of residence. We ask that you please attempt to resolve any issues with us before you contact your local supervisory authority and/or relevant institution.
- You can exercise your rights by contacting us at support@ride.vision. To protect your privacy, we may take steps to verify your identity before fulfilling your request. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information in order to fulfil your request. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initial requested, we will address your request to the maximum extent possible, all in accordance with applicable law.
- Your Choices. You have certain choices about your Personal Information. Where you have consented to the processing of your Personal Information, you may withdraw that consent at any time and prevent further processing by contacting us as described in this Privacy Policy. Even if you opt out, we may still collect and use non-Personal Information regarding your activities on our services and for other legal purposes as described above. While we cannot guarantee privacy perfection, we will address any requests to the best of our ability as soon as possible. We will process such requests in accordance with applicable laws.
- Deleting your account: Should you ever decide to delete your account, you may do so by emailing support@ride.vision. If you terminate your account, any association between your account and personal data we store will no longer be accessible through your account. However, given the nature of sharing on certain services, any public activity on your account prior to deletion will remain stored on our servers and will remain accessible to the public.
We do not offer our products or services for use by children and, therefore, we do not knowingly collect personal data from, and/or about children under the age of eighteen (18). If you are under the age of eighteen (18), do not provide any personal data to us without involvement of a parent or a guardian. For the purposes of the GDPR, we do not intend to offer information society services directly to children. In the event that we become aware that you provide personal data in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at support@ride.vision.
- INTERACTION WITH THIRD PARTY PRODUCTS
We enable you to interact with third party websites, mobile software applications and products or services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.
We use log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us. We use such information to analyze trends, administer the Website, track users’ movement around the Website, and gather demographic information.
- Google Analytics. The Website uses a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other websites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with personal information we collect. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service, available at https://marketingplatform.google.com/about/analytics/terms/us/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
We reserve the right to remove or add new analytic tools.
- SPECIFIC PROVISIONS APPLICABLE UNDER CALIFORNIA PRIVACY LAW
- This Privacy Policy for California Residents supplements and is expressly made part of the information contained in this Privacy Policy, and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this Privacy Policy to comply with the California Consumer Privacy Act of 2018 (“CCPA”). Any terms defined in the CCPA have the same meaning when used in this Privacy Policy.
- Our California Do Not Track Notice: Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers
- Deletion of Content from California Residents: If you are a California resident under the age of 18 and a registered user, California Business and Professions Code Section 22581 permits you to remove content or personal information you have publicly posted. If you wish to remove such content or personal information and you specify which content or personal information you wish to be removed, we will do so in accordance with applicable law. Please be aware that after removal you may not be able to restore removed content. In addition, such removal does not ensure complete or comprehensive removal of the content or personal information you have posted and that there may be circumstances in which the law does not require us to enable removal of content.
- CONTACT US
If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at support@ride.vision.
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